Service Charter
The Embassy of the Republic of Kenya in Japan derives
its obligation from the Service Charter of Kenya's Ministry of Foreign
Affairs which includes and not limited to:
Our Vision
A peaceful, united and prosperous Kenya, participating fully in a
just and equitable world.
Our Mission
To pursue the interests and values of the Kenyan people and those
of Africa through effective diplomatic engagement.
Service Charter / Obligations to its Customers:
Kenyan People:
- Authentication of legal documents for use in Japan and advisory
services in fields such as education, employment opportunities and
travel.
- Facilitation and information on Trade missions and investment opportunities
in Japan.
- Mediation and arbitration of disputes involving Kenyans in Japan
and foreign missions/ organizations with privileges and immunities.
- Information on Kenya's foreign policy.
- Provision of consular services to Kenyans in Japan.
To Japan, Other Diplomatic Missions and International Organisations Accredited
to Japan:
- Facilitation of participation in events for the promotion of Trade, investment,
Tourism and Culture.
- Liaison and coordination services with interlocutors in Japan and
the Diplomatic Community in Japan.
- Coordination of relations with the Diaspora and State ceremonial procedures.
- Protocol services.
- Coordinating and participating in multilateral and bilateral negotiations.
- Facilitating and coordinating adherence to international treaties, conventions
and agreements as well as participating in diplomatic conferences.
- Co-ordination and facilitation of official appointments.
- Negotiations and conclusion of host agreements.
- Liaison services with Kenya's Ministry of Foreign Affairs and other Kenyan
Government Ministries/ Departments.
- Facilitation of Trade Missions in Kenya and their participation in International
conferences held in Kenya.
- Dissemination of information on Kenya, such as History, Government, Trade
and Investment, Education, Culture and Tourism.
To Our Internal Customers:
- General administrative service including working tools and equipment,
and security.
- Welfare services.
- Financial and accounting services.
- Human resource management and development services.
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